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Terms and conditions

Welcome to our Chatbot service, Maia!

By using the University of Canterbury’s (we, our, UC) Chatbot service, Maia (Chatbot), you are agreeing to enter into the below terms and conditions with UC regarding the use of this Chatbot, and the information you share with it.

Please do not enter personal information into our Chatbot, as the Chatbot is intended to provide you with general guidance based on publicly available information.

If you do enter personal information, you consent to UC collecting, holding, using, and disclosing your personal information in accordance with UC’s Privacy Declaration, which can be accessed here – https://www.canterbury.ac.nz/privacy/.

Our Chatbot is an artificial intelligence service, and the information you enter will not be used for training our Chatbot.

The information provided by our Chatbot is intended for general guidance purposes only. The information that our Chatbot provides you is publicly available information on UC’s websites and does not constitute advice to you. Please independently verify the information provided by our Chatbot and ensure that the information is fit for your intended purpose.

UC accepts no liability nor makes any representation regarding the information provided by our Chatbot, and while we strive to provide accurate and up-to-date information, we do not guarantee the accuracy or completeness of the information provided by our Chatbot.

Thank you for using our Chatbot!